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歪酷博客

Welcome to Bruce Liu Blog. I write down everything in my life worthy memorizing here.
The original name is Java+BI(Business Intelligence), but now I do not spend time on bi. :)
There are four categories information in my blog:
1. Management:
including Software Management and NGO(Non-Government Organization) management ;
2. Technology;
including what I learned and experienced in my job. My expertise is B/S(Browser/Server) enterprise system by J2EE platform.
3. NGO;
including what I learned and experienced when I am a volunteer.
4. Others;
Bruce @ 2006-05-12 12:16

作者:文/ Lauren Keller Johnson 摘自:《经理人》杂志社

    领导者必须做好思想上的准备以面对未知的挑战   

    是什么让杰出的企业领袖不同于那些平庸之辈呢?最出色的领军人物能预见未来的变化,发现变化所带来的机遇,能让自己的组织从变化中受益。总的来说,他们有备而来。

    现在,做好充分的准备比以往愈加重要了,这是Bill Welter和Jean Egmon所坚持的观点。他们是《有准备的领袖头脑:领导者用于革新、决策及解决问题的八项技能》的作者。得益于国际化进程和信息技术的发展,变化能更快的显现出来。现在越来越难估计对手的战略调整以及客户兴趣趋向的变化会对自己的业务产生怎样的影响,不过,领导者必须迅速做出决策。

    事情的确很困难,但是如果从思想上做好必要的准备,也并非不可完成。Welter和Egmon在书中这样写道,有准备的领袖能 “感受未来的先兆,并充分利用,当这种兆头和现在的情形相悖时尤其如此”。这样的领袖也能帮助企业里其他的人做好同样的思想准备。结果呢?就有了这样一帮能为企业创造美好未来的领袖们。

   

    八项基本技能

    Welter和Egmon提出以下打造有准备头脑的八项基本技能:

    1. 观察:找到有关某个问题或某些部署的支持和否定证据。

    2. 推理:对自己及他人清晰地表述你要这样做的原因。

    3. 想象:设想公司的政策、措施以及产品的各种可能的前景。

    4. 挑战:对企业的预期提出质疑,检验它是否正确。

    5. 决策:影响或直接做出决策,让组织从变化中受益。

    6. 学习:利用相关信息和个人经验做出明智的选择,或是为工程师做必要的中途修正。

    7. 推动:为周围的人提供行动所需的知识、方法和机会。

    8. 反思: 花时间思考之前的决定中,哪些成功哪些不成功,思考策略的可能结果并将它们“付诸未来”。

    这八项技能密切相关。例如,学习,你就必须能够反思过去的经历。学习能力提高了,便能做出更明智和全面的决策。经过全面的训练,这些技能可以帮助领导者化挑战为机遇,提高企业的竞争力。

    要做好领军的思想准备,这八项技能都不可或缺,不过其中有几项尤为困难。“在商业领域中,想象是最学不来的技能”,Welter 说,“我们知道小时候憧憬一些事情非常容易,而当我们成为‘负责任的’成人时就失去了这项本领。然而想象却是策略的心灵,它帮你勾画出如何才能有不同于竞争对手的作为,这也是Michael Porter对策略的定义,这是梦想的事,并非唧唧喳喳的数字。”

    企业文化也可能会让这些技能的训练更困难。例如,在一些公司中,一个挑战上层的经理会因此而丢掉工作。认知局限性也会带来障碍。对于自己为之兴奋的创意,人们只会寻找相关的支持证据,不愿意收集否定信息。

    这样的认知障碍也会束缚决策。“经理们会认为他们能娴熟地做出决策”,Egmon说,“但是他们常常会忽视决策的远期影响。因此,这些决策导致了与自己初衷不符的结果,或者是自己不希望看到的结果。”

    例如,某位CEO被雇用来拯救处在破产边缘的公司,他发现大家寻找各种机会在临解雇前换工作。为了保持公司稳定,他实行了一项规定,禁止员工在现有工作岗位上满三年前离岗。十八个月后,当公司恢复过来走向繁荣时,他发现那些有才干的、雄心勃勃的员工却对公司感到失望。

    为什么呢?三年的规定把他们限制起来,工作不再有满足感。他的决定带来了近期的利益但同样导致了远期的问题。比方说降低士气,这是他没有预料到的。

    时间的压力也会阻止我们实现其中的一些技能。“我们极缺时间”,Welter说,“没有几个人感觉自己能很奢侈的停下来反思一下,评估自己决策的对错。”

    技能训练

    尽管困难重重,但Welter和Egmon认为所有的领导者都可掌握或增强这八项技能。他们建议将工作中的每一个行为都看作是实践某项技能的机会。例如和客户的交流,就可能是一个好机会,使自己能收集证据,看看自己想象的产品会给用户带来价值的初衷是否属实。试着以一种全新的方式举行会议,“不要从日常事务开始”,Egmon说,“请与会者讨论业内正在发生的重大问题。看上去不起眼的发现也可能带来极富价值的观点或创意。”

    帮助别人增强技能

    领袖不但有责任强化自己的做好准备的技能,他们同样需要帮助他人,例如老板、上司或直接下属,帮助他们增长这些技能。

    有一个有效的办法可以帮助人们增强他们的技能,即请他们教自己掌握这些技能。“请教他们如何运用某项特别的技能”,Egmon说,“当人们开始思考自己的做法时,实际就开始反复练习了。”

    Welter也推荐问一些特殊的问题,从而能提示他们从新的角度审视业务和自己的想法。他引用了一个中层经理的例子,这位经理向杰克·韦尔奇问了一个问题,因此引发了通用电子的重大变革。韦尔奇过去一直向部门经理们表示,如果他们在相关领域所占的市场份额不能排在前两位,他就会卖掉该部门。这位中层经理问韦尔奇“如果我们已经是前两位了,我们还追求什么呢?”这个问题导致韦尔奇重新思考如何评估通用各部门的价值,考虑除市场份额外的其他标准。

    Welter指出:“为帮助员工磨练思想上做好准备的技能,清楚地告诉他们你希望他们每天思考自己的工作。”他以日本的 Seven-Eleven公司为例说明,“决策是非集中的。是店面经理,而不是公司长官选择店里陈列的商品。老板鼓励他们考察客户,以此分析客户的价值趋向,并决定提供哪些产品来最大限度的满足他们的需求。这家公司获得了巨大的成功。”



 
Bruce @ 2006-05-12 09:16

一天早上,移动一老总在外突然感觉内急,只好找公共厕所。

"干什么的?"看厕所的大婶喊。
"我是移动老总,我内急。"
"你不知道现在什么都要收费啊?"大婶。
"行,多少钱?"
"进去5毛,出来3毛。"大婶看着他。
"什么出来也要收费?"老总瞪着眼睛。
"看什么看,我们这里实行双向收费。如果你办个厕所套餐的话,就可以单向收费了。

"行,我付钱。"老总掏出十块钱。
"大便还是小便?"大婶捏住钱问。
"大便,快点。"
"恩,你需要办理套餐吗?如果你一次性大便五十次,可以给你优惠再大便三十次。"大婶说。
"别说了,我先进去,马上出来付钱。"老总进去后,选择了最后一个坑位爽了好久后出来了。

" 先生,您选择的是五号坑位,得付选号费用5毛钱,你在里面呆的时候没有说不要选择放音乐,所以每次收费6毛钱。另外你在里面蹲了十五分零一秒,前一分钟按 5毛每分钟计费,后面按每分钟四毛计费。不足一分钟按一分钟计费。另外由于你的排泄量占用了我们的下水道宽带,所以请你另外按包月付出费用50元。最后你 可以通过小孔看到进厕所的其他人,请付来人显示费1块钱。"老总已经呆在那里。

"所以,老总先生,我们这里不刷卡,总共你要付59.4元钱,如果逾期不交纳,按每日千分之三的费用计滞纳金,我方不另行通知,到积累到千元我方将通过法律手段催缴"。

大婶刚刚说完,移动老总"扑通"一声晕倒在小便池里!!
移动老总迷迷糊糊的说:还有没有王法了?
大婶说:我的地盘,我做主!



 
Bruce @ 2006-05-10 14:23

Calling
A servant leader is willing to
sacrifice self-interests for the sake of others. This
characteristic cannot be taught, so unless a person has a
natural calling to serve, servant leadership is not a realistic
or compatible style.

Empathy
Servant leaders can “walk in others’ shoes”. They understand and
empathize with others’ circumstances and problems.
Leaders who are empathetic have earned confidence from
others by understanding whatever situation is being faced.
This characteristic is a skill that comes more naturally to
some people than others, but it is pertinent for all who aspire
to be a servant leader.

Healing
Servant leaders are people who others want to approach
when something traumatic has happened. They have
developed a remarkable appreciation for the emotional
health and spirit of others. They are good at facilitating the
healing process and others gravitate toward them when
emotional needs arise. The ability to create an environment
that encourages emotional mending is crucial for those who
want to become great servant leaders.

Stewardship
Servant leaders
are often characterized by a strong sense of stewardship.
A steward in an organization is responsible for preparing it for
its destiny, usually for the betterment of society. When we
describe a leader as having a strong sense of stewardship,
we refer to a desire to prepare the organization to contribute
to the greater good of society
Making a positive difference in the future is characteristic of the
stewardship mentality. Those who desire to be excellent
servant leaders need to have a natural sense of stewardship.
If you don’t naturally have a stewardship perspective, it is
unlikely that the servant leadership style will come naturally
to you.

Servant leadership is characterized by a belief that
leadership development is an on-going, life-long learning
process. For this reason, servant leaders commit to continual
development in the 11 characteristics of servant leadership.
Some characteristics come more naturally to some
people than to others. By their nature, characteristics such
as calling, empathy, healing, and stewardship are more
difficult to learn and develop than other servant leadership
characteristics. These are characteristics that leaders must
already have to be successful servant leaders.
Characteristics such as listening, awareness, persuasion,
conceptualization, foresight, growth, and building
community are all learnable skills, so servant leaders can
continually develop these. We encourage you to reflect
and thoughtfully assess the degree to which you have what
it takes to be a servant leader. If you are committed to being
the best servant leader that you can be, we urge you to
continuously work to develop these characteristics.



 
Bruce @ 2006-05-10 11:14


1. The Law of the Lid -- Leadership Determines the Level of Effectiveness
2. The Law of Influence -- The true Measure of Leadership is Influence  -- Nothing More, and Nothing Less
3. The Law of Process -- Leadership Develops Daily, Not in a Day
4. The Law of Navigation -- Anyone Can Steer the Ship, but it Takes a Leader to Chart the Course
5. The Law of E.F.Hutton -- When the Real Leader Speaks, People Listen
6. The Law of Solid Ground -- Truts is the Founcation of Leadership
7. The Law of Respect -- People Naturally Follow Leaders Stronger than Themselves
8. The Law of Intuition -- Leaders Evaluate Everything Through a Leadership Bias
9. The Law of Magnetism -- Who you Are is Who You Attract
10. The Law of Connection -- Leaders Touch a Heart Before Ask for a Hand
11. The Law of the Inner Circle -- A Leader's Potential is Determined by Those Clostest to Him
12. The Law of Empowerment -- Only Secure Leaders Give Power to Others
13. The Law of Reproduction -- It Takes a Leader to Raise Up a Leader
14. The Law of Buy-in -- People Buy Into the Leader, Then the Vision
15. The Law of Victory -- Leaders Find a Way for the Team to Succeed
16. The Law of the Big Mo -- Momentum is a Leader's Best Friend
17. The Law of Priorities -- Leaders Understand that Activity is Not Necessarily Accomplishment
18. The Law of Sacrifice -- A Leader Must Give Up to Go Up
19. The Law of Timing -- When to Lead is as Important as What to Do and Where to Go
20. The Law of Explosive Growth -- To Add Growth, Lead Followers to Multiply, Lead Leaders
21. The Law of Legacy -- A Leader's Lasting Value is Measure by Succession



 
Bruce @ 2006-05-10 09:03

刚刚看了新浪新闻《'建设副部长批评无极剧组破坏云南香格里拉环境》,
没想到陈凯歌这个垃圾人不怎么样(对待馒头一事就很小人),连拍电影的基本常识都不知道,我靠,
不骂骂他,帮帮他,我看他是要失业了。
其妻陈红号称给当地政府留下了很多钱处理,结果当地政府没有处理,我靠,
明显是tmd借口,如果我放几条狗在您家门口大便,然后扔给物业一些钱,
让他们来清理,名人夫妻,您们觉得合适吗? 连普通百姓都知道,
遛狗的时候,如果狗要大便,一定要拿个纸处理处理,我靠,我对
你们的个人素质实在是太失望了。
这个社会有的时候有个问题,一些事情是需要高素质的来才能做的,
但是有时就因为某些人有些臭名气,有些臭铜板就让他们做的,
孰不知,他们是真正的艺术流氓,千万别被这些垃圾把艺术糟蹋了,特别是那些
无法还原的原始生态艺术!



 
Bruce @ 2006-05-09 16:55

我看的是中文版。该书中文名是<孩子,请把你的手给我>,我觉得这个名字不错。
此书总的一个观点就是尊重孩子,跟孩子的情绪对话,而不是直接回答孩子的问题,也就是说父母要关注孩子的情绪,
察觉到孩子的情绪,说出他的情绪,并鼓励孩子说出来。
这一点对中国父母尤其困难,国外的父母比较关注孩子的情绪(不知道是不是看了这本书的原因。:)),
我们公司有个鬼子,五一全家去云蒙山玩,孩子的妈妈问小孩,'big boy, how are you feeling?',或者说她们比较看
重感觉,而国内的氛围是压抑情绪,心字头上一把心,忍让。
换另一句话说,作为父母,要接受孩子的情绪,同时鼓励孩子接受自己的情绪,说出自己的情绪。
该句的另一个优点是例子巨多,让读者看了有时忍不住想笑:"这在我身上也发生过呀",笑过之后,我们要认真地检
讨自己,爱是的确需要技巧的,特别是象我们这样的“害羞”的民族。
还有一点值得一说的是该书可以让读者更多地了解自我,从书中的各种各样的孩子的情绪能影射出我们自己小的时候
的想法,自己目前存在的一些心理障碍,能让读者更坦然地面对自我,接受自我,这也是一个比较好的收获。
该书一个小的问题是虽然章节比较系统化,但是如果可以以案例的方式来叙述也许更好一点,目前的例子有点凌乱,
如果读者看完以后想跟别人讲的话,需要花一些时间来整理这些例子。

总之,是一本值得一读的书,特别是即将成为父母的年轻朋友,或者是生活和工作中可能跟孩子打交道的同志们,
或者是青少年教育方面的志愿者。



 
Bruce @ 2006-05-08 17:37




 
Bruce @ 2006-05-08 10:40




 
Bruce @ 2006-05-04 10:38

知识时代与工业时代的区别之一是把关注点从事转移到人身上,机器,硬件并不是最重要的,最重要的是人的生产率,优秀的程序员与一般的程序员的生产率有时会有千倍的差距

 

Words:

1.       Informed: 有学问的,有见识的

2.       Ordained 主宰的

3.       Museum piece 老古董,过时的人

4.       divine 天赐的,上帝的,绝妙的

5.       commitment 承诺,投入

6.       decent 像样的,相当不错的

7.       foul-weather  坏天气,危机

8.       Avert 防止,避免

9.       abdication 退位

10.   renewal 更新,改进

11.   reinsurance 再保险

12.   flank 侧面

13.   alienate 离间,疏远

14.   turbulent 动荡的

15.   show up 显现出来

16.   synthesis 综合,合成

17.   build on 把。。作为基础

18.   sidestep 躲过,回避

19.   get by 通过,混过

20.   pimp 粉刺,拉皮条的男人

21.   shave 刮脸

22.   season 季节,流行期

23.   rash 鲁莽的

24.   degenerative 退化的

25.   counteract 抵抗

26.   carbon copies 复写本

27.   shoot from the hip 鲁莽行事, hip 臀部

28.   delusion 错觉

29.   end up with 以。。。告终

30.   hog 独占




 
Bruce @ 2006-05-04 10:37

The most important task of an organization’s leader is to anticipate crisis, not to avert it, but to anticipate it. To wait until the crisis hits is already abdication. Being ahead of it: innovation, constant renewal, The lesson for the leaders of non-profits is that one has to grow with success. The starting point is to recognize that change is not a threat, it’s an opportunity.

The steps to make innovative decisions and implement them:

1.       Organize yourself to see the opportunity;

2.       Implement the innovation effectively, the most common mistake is the attempt to build too much reinsurance into the change, to cover your flank, not to alienate yesterday. The leader of the organization has to set the example.

3.       You have the problem of organizing the new, It must be organized separately.

4.       A mistake for innovative planning is if being isolated from operations, the planners overlooked a few ‘housekeeping’ details – if you first plan, confirm your plan with domain expert.

Everything new requires hard work on the part of true believers and true believers are not available part time.

This is not what I was hired to do or what I expected to do, but this is what the job requires – and then I need to roll up my sleeves and go to work.

How to pick a leader?

1.       what is his or her strength?

2.       what is the one immediate key challenge? Matching the strengths with the needs

3.       Character / Integrity: A leader sets an example. Tips: I always ask myself, would I want one of my sons to work under that person?

In the non-profit agency, mediocrity in leadership shows up almost immediately, you deal with balance, synthesis, a combination of bottom lines for performance. You can’t be satisfied in non-profit organizations with doing adequately as a leader, you have to do exceptionally well, because your agency is committed to a cause. Anybody in that leadership position who thinks he’s a great man or woman will kill himself -- and the agency.

The role the leader takes has to fit in terms of the mission of the institution and its values. To work, the role has to fit in three dimension: fit you, fit the task, fit expectations, you have two things to build on: the quality of the people in the organization, and the new demands you make on them.

The leaders who work must effectively, never say ‘I’, and that’s not because they have trained themselves not to say ‘I’’, they don’t think ‘I’, they think ‘We’, they think team.

They accept the responsibility and don’t sidestep it, but ‘we’ gets the credit. As a leader, you are visible, incredibly visible and you have expectations to fulfill.

I don’t want to see a pimp in the mirror when I shave in the morning, If you do see one, they your people will see one, too.

To every leader, there is a season

Basic leadership competences:

1.       willingness, ability and self-discipline to listen, all you have to do is keep your mouth shut, we either do things to perfection, or we don’t do them, we don’t do things to get by.

2.       Willingness to realize how unimportant you are, compared to the task, ‘leader has sucked the place dry’ – when he left, the organization collapsed.

3.       Do not feel threatened by strength.

Most leaders were neither born nor made, they were self-made. We need far too many leaders to depend only on the naturals.

Sister Justina taught a lot to peter drucker,

It wasn’t his nature, but it was the key task, and so it had to be done == Douglas Mac Arthur

It’s that willing ness to make yourself competent in the task that’s needed that creates leaders.

Whot does it need so that it can be successful another 25 years – SEARS, he concluded that it needed managers.

The balance decision:

1.       Balance between seeing only the big picture and forgetting the individual person who sits there – one lonely young man in need of help

2.       Becoming the prisoner of operations, A CEO is forced to see the same issues she faces in her own organization through the other end of the telescope, the effective people do it very largely through their work in associations and other organizations. I’m too close to the details, I need to see what the overall issues really are too.

3.       Balance between concentrating resources on one goal and enough diversification.

4.       Balance being too cautious and being rash Drucker: I’ve taught myself that if I expect something to happen in 3 months, I say, make it five. “know thyself” know what’s your degenerative tendency. Make sure you know your degenerative tendency and try to counteract it.

5.       Balance between opportunity and risk.

The don’t of leadership

1.       Far too many leaders believe that when they announce things, everyone understands, It never happens. Effective leaders have to spend a little time on making themselves understood: they say ‘This is what we were faced with, these are the alternatives we saw, the alternatives we considered, what is your opinion’? They may say we wouldn’t have decided that way, but at least upstairs, they just didn’t shoot from hip.

2.       Don’t be afraid of strengths in your organization, you run far less risk of having able people around who want to push you out than you risk by being served by mediocrity.

3.       Don’t pick your successor alone, we tend to pick people who remind us of ourselves when we were twenty years younger, This is pure delusion, you end up with carbon copies. Leaders don’t pick their own successors, they are consulted, but they don’t make the decision

4.       Don’t hog the credit, don’t knock your subordinates, A leader has responsibility to his subordinates, to his associates. ‘He never sang their praises’ – WRONG

The most important do is: keep your eye on the task, not on yourself, the task matters, and you are a servant – don’t ask why again and again, just do it! Focus on the task and commited to it is the most important thing.



 
Bruce @ 2006-05-04 10:37

1.         The commitment: The NPO exists to bring about a change in individuals and in society. And the ultimate test is right action ---- really needs it now.

2.         Setting concrete action goals:

Girl Scout: to help girls grow into proud, self-confident, and self-respecting young women.

Hospital: to give assurance to the afflicted;

Sears: to be informed and responsible buyer – first for the American farmer, and later for the American family altogether.

A mission statement has to be operational, otherwise, it’s just good intentions.

The task of the non-profit manager is to try to convert the organization’s mission statement into specifics.

The mission is forever and may be divinely ordained, the goals are temporary.

One of our most common mistake is to make the mission statement into a kind of hero sandwich of good intentions, it has to be simple and clear.

As you add on, you have to abandon.

Things that were of primary importance may become secondary or even totally irrelevant. You must watch this constantly, or else very soon you will become a museum piece.

The three ‘Musts’ of a successful mission: Opportunities, competence, commitment.

Look at strength and performance, do better what you already do well – if it’s the right thing to do.

I have never seen anything being done well unless people were committed.

Questions: What are the opportunities, the needs? Then do they fit us? Are we likely to do a decent job? Are we competent? Do they match our strengths? Do we really believe in this? Every mission statement has to reflect all three: opportunities, competence and commitment.




 
Bruce @ 2006-05-04 10:35

Preface

1.        Npo’s product is a changed human being, NPOs are human-change agents, Their “product” is a  cured patient, a child that learns, a young man or woman grown into a self-respecting adult.

2.        Management does not equal to ‘business management’;

3.        Robert Buford is the founder of ‘leadership network’. Working on leadership and management is NPO especially for churches.

4.        Challenges:

l        Covert donors into contributors;

l        Give community and common purpose

5.        Common mission: Satisfy the need of people for self-realization, for living out our ideals, our beliefs, our best opinion of ourselves. When we see ourselves in the mirror every morning: We see someone who as a citizen takes responsibility.

6.        Structure:

l        The mission comes first;

l        From mission to performance

l        Managing for performance

l        People and relationships

l        Developing yourself